Last updated: September 30, 2026
Popscene House (“we,” “us,” or “our”) is operated by Ecomcht LLC. This Privacy Policy explains what information we collect when you visit popscenehouse.com (the “Site”) or buy from us, how we use it, and the choices you have. By using the Site, you agree to this policy.
1. Information We Collect
Information you give us
- Name, email address, phone number
- Shipping and billing address
- Order details (items, sizes, colors, order history)
- Messages you send us, such as support emails
- Account details, if you create an account
- Newsletter sign-up details, if you subscribe
Payment information
Payments are handled by our payment processors ([WooPayments / Stripe / PayPal]). We do not store or see your full card number. The processor may share limited details with us, such as the last four digits of your card and billing address.
Information collected automatically
When you visit the Site, we and our service providers collect device and usage information through cookies and similar technologies, such as your IP address, browser type, device type, pages viewed, links clicked, referring site, and the date and time of your visit.
2. How We Use Your Information
We use your information to:
- Process and ship your orders and send order confirmations and tracking updates
- Provide customer support and handle returns, refunds, and disputes
- Operate, secure, and improve the Site
- Prevent fraud and unauthorized transactions
- Send marketing emails if you have signed up or where permitted by law (you can unsubscribe at any time)
- Measure and improve our advertising, including advertising on Google
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information for money. We share information only as needed to run our business:
- Print and fulfillment partners ([Printify / Printful / Gelato]) receive your name, shipping address, and order details to make and ship your order.
- Shipping carriers (such as USPS, UPS, and FedEx) receive delivery details.
- Payment processors ([list]) process your payment.
- Website and technology providers, such as our hosting provider and email service provider ([name]).
- Analytics and advertising providers, such as Google ([and Meta, if used]) (see Section 4).
- Legal and safety reasons: where required by law, to enforce our terms, or to protect our rights, customers, or others.
- Business transfers: if we merge with or are acquired by another company, your information may be transferred.
These providers may use your information only to perform services for us.
4. Cookies and Advertising
We use cookies and similar technologies to keep the Site working (for example, your cart and checkout), understand how visitors use it, and show relevant ads.
- Essential cookies keep your cart and checkout working.
- Analytics cookies ([Google Analytics]) help us understand Site traffic and performance.
- Advertising cookies ([Google Ads / Google Merchant Center]) help us measure ads and show ads to people who have visited our Site (remarketing). Third-party vendors, including Google, may show our ads on other websites using cookies.
You can control these choices:
- Change your browser settings to block or delete cookies (some Site features may stop working).
- Opt out of personalized Google ads at adssettings.google.com.
- Opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
- Learn how Google uses data from sites like ours at policies.google.com/technologies/partner-sites.
- Use the opt-out tools at optout.aboutads.info and youradchoices.com.
5. Your Privacy Rights
Depending on where you live (for example, California, Colorado, Connecticut, Virginia, and other U.S. states), you may have the right to:
- Know what personal information we collect, use, and share
- Access and receive a copy of your information
- Correct inaccurate information
- Delete your information, subject to legal exceptions
- Opt out of targeted advertising or the sharing of your information for cross-context behavioral advertising
- Not be treated unfairly for using these rights
To make a request, email us at [email protected] with the subject “Privacy Request.” We may need to verify your identity before responding. You may also use an authorized agent, and we will ask for proof of authorization. [If required, add: “Do Not Sell or Share My Personal Information” link.]
6. Email Marketing
If you subscribe, we may send you promotions and updates. You can unsubscribe at any time using the link at the bottom of any email or by contacting us. You will still receive order-related emails.
7. Data Retention
We keep your information as long as needed to provide our services, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.
8. Security
We use reasonable technical and organizational measures to protect your information, including HTTPS encryption on the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, please contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites. We are not responsible for their privacy practices, so please read their policies.
11. Transfers Outside Your State or Country
We are based in the United States, and your information is processed and stored in the United States. If you visit from outside the U.S., you understand that your information will be transferred to and handled in the U.S.
12. Changes to This Policy
We may update this policy from time to time. The updated version will be posted here with a new “Last updated” date.
13. Contact Us
Ecomcht LLC (Popscene House)
4405 Jager Dr NE Ste C4-4096
Rio Rancho, NM 87144, United States
Phone: +1 (505) 528-6672
Email: [email protected]
